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ServiceNow Development,
Architected by AI.

Simply select NowDev AI Agent and let it orchestrate the rest. Powered by 10 core ServiceNow best practice skills for intelligent automation.

Install ExtensionExplore Workflow

AI Specialist Squad for ServiceNow

Seven specialized agents working behind the scenes. When you select NowDev AI Agent, it automatically coordinates them as sub-agents to deliver high-quality, maintainable solutions for the ServiceNow platform.

NowDev AI Agent
Acts as the Orchestrator - plans complex implementations, breaks down tasks, and coordinates other agents to deliver complete solutions.
Task BreakdownCoordinationArchitecture
NowDev-AI-Script-Developer
Writes efficient Script Includes, GlideAjax handlers, and server-side logic following best practices.
Script IncludesGlideAjaxServer Logic
NowDev-AI-BusinessRule-Developer
Implements robust Business Rules and database triggers for efficient workflows.
Business RulesTriggers
NowDev-AI-Client-Developer
Handles Client Scripts, UI Policies, and browser-side interactions for responsive UX.
Client ScriptsUI Policies
NowDev-AI-Reviewer
Conducts code reviews, security checks, and validates best practices.
SecurityCompliance
NowDev-AI-Debugger
Diagnoses complex errors and suggests performance optimizations for issues.
DiagnosticsPerformance
NowDev-AI-Release-Expert
Manages Update Sets, XML migrations, and deployment strategies.
Update SetsDeployment

Guided by ServiceNow Best Practice Skills

The NowDev AI Toolbox embeds 10 core skills across 4 practice areas containing verified ServiceNow best practices. Each skill equips agents with platform expertise to deliver secure, performant, and maintainable solutions aligned with ServiceNow standards.

ServiceNow Scripting: GlideAggregate patterns & naming conventions
Business Rules: Execution timing & recursion prevention
Client Scripts: GlideAjax & performance optimization
Deployment: Update Sets & XML migration strategies

Server-Side Expertise

Master GlideAggregate vs GlideRecord decisions, Business Rule execution timing (before/after/async), recursion prevention, and forbidden patterns like eval.

Client-Side Best Practices

Async GlideAjax patterns, g_scratchpad usage, performance optimization, and non-blocking UI interactions. Build responsive browser-side experiences.

Deployment Excellence

Update Set hygiene, strategic batching, XML migration rules, and structured naming conventions. Deploy with confidence and maintain backlog health.

AI-Driven Workflow for ServiceNow Development

Don't just generate code. Architect, develop, and verify your solutions for the ServiceNow platform through a coordinated process.

NowDev AI Agent

Select NowDev AI Agent

Select 'NowDev AI Agent' from the agent picker. This orchestrates everything else automatically.

Coordinated Tasking

Autonomous Build

NowDev AI Agent automatically uses Script, BusinessRule, or Client Developer agents to build your requested logic.

Adherence Check

Verified Results

NowDev AI Agent ensures every part of the solution is reviewed for performance and platform best practices before delivery.

The Agentic Workflow for ServiceNow

A look at how NowDev AI Agent maintains a continuous signal with specialist agents.

NowDev AI Agent

Lead Orchestrator & Coordination Hub

Script Dev
BR Dev
Reviewer

Agentic Workflow

OrchestratorScript Developer

Implement GlideAggregate logic for counting tasks

Script DeveloperOrchestrator

Logic implemented. Requesting trigger integration.

OrchestratorBR Developer

Implement Before-Insert trigger for incident state 6

BR DeveloperOrchestrator

Trigger logic completed. Ready for review.

OrchestratorReviewer

Validate solution for security & performance best practices

ReviewerOrchestrator

Validation successful. Solution adheres to ServiceNow standards.

Multi-Agent Collaboration Showcase

Detailed breakdown of the autonomous multi-agent development process for ServiceNow.

NowDev AI AgentLead Orchestrator
"Create a rule to prevent resolving Incidents with open tasks. Logic should be in a Script Include."
Context7 Grounding
>get-library-docs("/websites/servicenow", "Script Includes patterns")
Internal Monologue

Analyzing requirements… Searching official documentation via Context7 to identify standard patterns for delegating complex logic.

Agent Implementation Plan
Syncing UI
Create Script Include 'IncidentTaskUtils'
Implement 'hasOpenTasks' method
Create Business Rule on 'incident'
Validate with Reviewer agent
I've created an implementation plan. I'll now coordinate the specialists to complete the tasks.
NowDev-AI-Script-DeveloperServer Scripting
Context7 Grounding
>get-library-docs("/websites/servicenow", "GlideAggregate COUNT")
Internal Monologue

Implementing an optimized check using GlideAggregate based on official performance guidelines.

Agent Implementation Plan
Syncing UI
Create Script Include 'IncidentTaskUtils'
Implement 'hasOpenTasks' method
Create Business Rule on 'incident'
Validate with Reviewer agent
1var IncidentTaskUtils = Class.create();
2IncidentTaskUtils.prototype = {
3 initialize: function() {},
4 
5 hasOpenTasks: function(incidentID) {
6 var grTask = new GlideAggregate('task');
7 grTask.addQuery('parent', incidentID);
8 grTask.addQuery('active', true);
9 grTask.addAggregate('COUNT');
10 grTask.query();
11 if (grTask.next())
12 return grTask.getAggregate('COUNT') > 0;
13 return false;
14 },
15 
16 type: 'IncidentTaskUtils'
17};
18 
NowDev-AI-BusinessRule-DeveloperAutomation
Context7 Grounding
>get-library-docs("/websites/servicenow", "Incident state constants best practices")
Internal Monologue

Implementing the 'Before' Business Rule trigger logic as specified in the Orchestrator's plan, referencing standard trigger patterns.

Agent Implementation Plan
Syncing UI
Create Script Include 'IncidentTaskUtils'
Implement 'hasOpenTasks' method
Create Business Rule on 'incident'
Validate with Reviewer agent
1(function executeRule(current, previous /*null when async*/) {
2 var incidentUtils = new IncidentTaskUtils();
3 if (current.state.changesTo(6) && incidentUtils.hasOpenTasks(current.getUniqueValue())) {
4 gs.addErrorMessage("Cannot resolve incident: One or more tasks are still open.");
5 current.setAbortAction(true);
6 }
7})(current, previous);
8 
NowDev-AI-ReviewerQuality Assurance
Context7 Grounding
>get-library-docs("/websites/servicenow", "secure server-side coding standards")
Internal Monologue

Orchestrator validation: Cross-referencing implementation with official security and performance documentation.

Agent Implementation Plan
Syncing UI
Create Script Include 'IncidentTaskUtils'
Implement 'hasOpenTasks' method
Create Business Rule on 'incident'
Validate with Reviewer agent
✅ Implementation Verified. Adheres to GlideAggregate performance patterns and secure server-side error handling standards.

Install the NowDev AI Toolbox

Ensure your environment is ready for the ultimate ServiceNow development experience.

VS

VS Code 1.93+

Required for supporting the latest declarative AI agent framework.

GitHub Copilot Chat

Extension must be active to enable the specialized agent squad.

Context7 MCP

Install the Context7 Extension for knowledge base access.

Installation Guide

Install from VS Code Marketplace

Click an install button above to open the extension page in VS Code where you can install it, or search for “NowDev AI Toolbox” in the Extensions Marketplace.

Install Context7 Extension

Install the Context7 Extension via the link above. This will setup the Context7 MCP server in VS Code.

@NowDev AI Agent
Implement a Script Include for CMDB validation.
# Orchestrator Plan
1. Search Context7 docs…
2. Generate validation logic…
3. Run QA review…

Support the Development.

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